In this webinar, you will understand the critical role of AI in transforming digital banking experiences and explore the power and 'superpowers' of smart AI assistants. We will examine the technical flow for accurate, policy-based answers using Retrieval-Augmented Generation (RAG) and learn how Agentic RAG adds intelligent decision-making to AI workflows. Ultimately, discover actionable insights on how these technologies can help your bank reduce costs and increase customer retention.
In this talk, Adi Segal, Solution Architect at MongoDB, will guide attendees through how banks can create superior digital customer experiences using AI-based interactions. Adi will focus on leveraging models, automation, and information systems to improve service quality, operational efficiency, and accurate decision-making.